What is the primary responsibility of a risk manager?

The primary responsibility of a risk manager is to identify and assess insurable risks. This role entails systematically analyzing potential risks that could negatively impact an organization’s assets, reputation, or operations. By identifying these risks, a risk manager can prioritize them based on their likelihood and potential impact, allowing the organization to take appropriate measures to mitigate or transfer these risks effectively.

This task is essential for developing a comprehensive risk management strategy, which may include purchasing insurance coverage, implementing safety protocols, or diversifying investments. The ultimate goal is to minimize financial losses and ensure business continuity.

The other options, while relevant to various roles within an organization, do not directly align with the primary focus of a risk manager. Evaluating employee performance is typically associated with human resources; administering insurance claims is more aligned with claims adjusters or processing staff; and handling customer inquiries pertains to customer service. Therefore, the correct answer accurately reflects the central function of a risk manager in the context of organizational risk management.